Problem Resolution

PPB is committed to ensuring that we are understanding and responsive to the concerns of our external stakeholders. We have established a problem resolution process to ensure that we react effectively, with transparency and fairness to any problem or concern expressed regarding dealings and interactions with our business.

This process applies to all contact with our clients, suppliers, contractors, business partners or other external parties that gives rise to a problem or query regarding the firm or its employees. It extends to all our business dealings, transactions and operations involving third parties.

Any concern raised will be treated in confidence by a person independent of the concern or problem raised.

To raise a problem or concern please contact our Problem Resolution Officer